Privacy Policy

OLG Proline Casino's Commitment to Your Data Security

At OLG Proline Casino, we understand that your personal data is valuable and deserving of our utmost care. Our online platform operates within the strict regulations set forth by the Alcohol and Gaming Commission of Ontario (AGCO) and the iGaming Operator Licence Agreement with the Province of Ontario.

Data Collection: What We Need to Know

To provide you with a secure gaming experience, we collect certain personal data from our users. This includes but is not limited to:

• Your name
• Email address
• Date of birth
• Address and contact information
• Payment details (for depositing funds)

How We Use Your Data

We use the collected data for several purposes, such as:

• Security: To prevent underage gaming and ensure that our site is not used by those who are restricted from playing online.
• Account Management: For maintaining your account, processing payments and handling any technical issues related to gameplay.
• Communication: To inform you about promotions, new games or service updates, as well as providing necessary notifications in regards to your gaming activity.

Data Protection

We take our responsibility to safeguard your data extremely seriously. Your personal details are encrypted using the latest SSL technology (256-bit keys) to prevent unauthorized access when transmitting information over the internet. We also have a firewalls and DDoS protection systems in place, providing an additional layer of security against potential cyber threats.

Your Rights: Control Over Your Data

You retain control over your data at all times:

• You can choose not to provide any personal details.
• Update or modify the information we hold about you through account settings and contact support if necessary.
• Have access to a record of how long your data has been kept on our systems.

Data Sharing: External Parties

In certain situations, your data may be shared with external parties:

• When required by law (e.g., court order).
• For processing payments (banks and payment processors) or for customer support purposes.
• In case of a merger or sale to another company (your consent will always be requested beforehand).

Data Retention

We maintain your data only as long as it's necessary:

• Records are deleted after 7 years, unless otherwise mandated by law.